In view of this, PKA had recommended best
practices/guidelines to create a level playing field for all the
logistics players in Port Klang. PKA’s best practices/ guidelines
were also adopted during the port consultative committee meeting
which was held on Oct 5.
All parties were requested to extend their fullest
cooperation in facilitating cargo transactions to minimise any
inconvenience to parties involved, the port said.
“Shipping lines are encouraged to carry out proper
assessment of their customers to avoid deposit collection for
deserving cases,” it added.
Noting that there may be instances where shipping
lines, box operators and NVOCCs may require assurance against
anticipated loses, PKA’s guidelines were recommended to resolve
possible issues that may arise. In principle, shipping lines, box
operators and NVOCCs may collect a deposit from the consignee if
they have previously defaulted on a payment due or failed to settle
due payments or the consignee has no prior transactions with them.
The guidelines would also help industry players
resolve disputes on container damages as they outlined the modus
operandi for the container delivery system, PKA said.